Jensen Plumbing, Heating & Air, Inc.

Position Overview

Key Responsibilities

• Install, inspect, maintain, troubleshoot, and repair residential and/or commercial HVAC systems and equipment.
• Diagnose electrical, mechanical, and refrigeration issues and determine the appropriate corrective actions.
• Perform routine preventative maintenance, system cleaning, adjustments, and equipment repairs.
• Identify potential equipment failures and maintenance concerns to help prevent costly breakdowns.
• Perform warranty work and respond to emergency service calls in a timely and professional manner.
• Educate customers on system operation, maintenance requirements, and indoor air quality solutions.
• Recommend appropriate HVAC equipment, upgrades, and services based on customer needs.
• Maintain accurate daily service records, work orders, and equipment maintenance logs.
• Provide technical guidance and on-the-job training to other team members when needed.
• Ensure all work is completed in accordance with applicable industry standards, manufacturer specifications, and Occupational Safety and Health Administration (OSHA) requirements.
• Follow established company procedures, service standards, and customer expectations.
• Maintain a clean, organized, and safe work environment.
• Respond professionally to customer questions and concerns while delivering a positive service experience.

Qualifications & Requirements

• High school diploma, GED, or equivalent.
• Minimum of 3 years of experience in HVAC installation and/or service.
• Valid driver's license with a good driving record.
• Strong understanding of heating, air conditioning, refrigeration, and ventilation systems.
• Working knowledge of boiler systems and related equipment.
• Ability to diagnose and troubleshoot electrical and mechanical HVAC systems.
• Experience balancing air and water systems and performing system adjustments in accordance with industry standards.
• Ability to read and interpret technical drawings, wiring diagrams, schematics, and installation plans.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational, time management, and problem-solving abilities.
• Ability and willingness to continue developing technical knowledge through ongoing training and education.
• Ability to work independently as well as part of a team.
• Willingness to work occasional evenings, weekends, holidays, and participate in emergency on-call rotations as needed.
• Ability to safely work in confined spaces and perform the physical requirements of the position.

What We're Looking For

General Information

• Hourly pay range or salary based on experience.
• Benefits: Health insurance, retirement plan, paid time off, and paid holidays.
• Company Vehicle: Is provided after a training period and based on experience.

• Training: Opportunities for continuing education, certifications, and professional development.
• Work Schedule: Typical hours 7am to 4pm, with a rotating on-call schedule.